![]() ![]() ![]() The Automatically accept and finalize option is not supported for use with Order Ahead.If you device profile is set to Automatically accept online orders: the order is automatically received by the POS the customer-facing message on Order Ahead auto-updates to "We are preparing your order." Only once a POS user finalizes the receipt does the message on Order Ahead change to "Order ready for pick up." Use this option with Order Ahead.We don’t typically recommend this option as there are others that will automatically accept and/or finalize orders. Only when the order is accepted and finalized will the customer see a status update on Order Ahead. If your device profile is set to Manually accept and finalize online orders: the order is sent to your POS where a user must manually accept and finalize the incoming order.The customer-facing order status ( Order placed, Order in progress, Order complete) is dependent on the online ordering settings configured from Restaurant Manager: □ What's the difference between online ordering settings? If you want the device to play a notification bell sound for each incoming online orders, tap the checkbox beside Sound effects and from the drop-down menu, specify how you want the notifications to sound.This will ensure your incoming online orders are received. In the same group of setting, tap the checkbox beside Disable device sleep, to ensure that the device does not go to sleep while running Restaurant POS. ![]() Important: Automatically accept and finalize is not supported for use with Order Ahead. For example, Automatically accept means incoming orders will be automatically sent to the kitchen or bar, so POS users don't need to manually accept them. ![]() Under the Accept and finalize incoming online orders setting, select how you want your orders to be processed.From the Restaurant App Settings page for the selected device, scroll down to General Settings.Select the device profile you want to apply these settings towards.Navigate to Devices > Restaurant app settings from the left-hand menu.Log in to Restaurant Manager with your admin credentials.Please note that these settings must be applied for each POS device at your establishment. We recommend that you select incoming orders to automatically accepted to reduce the manual steps required on your POS. You have the option to specify if your incoming Order Ahead transactions are manually or automatically accepted on the POS. These settings impact how your POS users interact with Order Ahead, and are customizable depending on your preferred workflows. From the pop-up window, select Restore.įor more information on user settings, see Creating users.įor more information on user permissions, see Assigning user groups.After configuring your online menu, adjust a few important settings from Restaurant Manager.Select the archived user you wish to restore.From the drop-down menu, select Archived Users.From Users page of Restaurant Manager, select the drop-down menu.To archive the user, select Archive on the bottom of the Edit user pop-up.When you're done, select Ok to save your changes. To edit the user's information, make the desired changes on the Edit user pop-up window.On the Users page, select the user you wish to edit or delete.From Restaurant Manager, select Users from the main navigation menu.If a user is restored, their Labour Report and User Report history will also be restored. Other reports such as Receipt Reports and Day Reports will not be affected. Archiving a user will also remove them from Labour Reports and User Reports. If a user ever forgets their unique password and PIN (used to open a session on the Restaurant POS app), an admin user can adjust this by editing the user's information on Restaurant Manager.Īrchiving a user will immediately clock them out and remove them from the Restaurant POS login screen. You can edit, archive or restore Lightspeed Restaurant users at any time in Restaurant Manager. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |